Proactivox Subprocessors
Last updated: 7 October 2025
Proactivox uses a small number of trusted third-party service providers (“Subprocessors”) to help operate, host, and deliver the Proactivox platform and related services.
Each Subprocessor is carefully evaluated for security, privacy, and reliability and is bound by a written Proactivox Data Processing Addendum (DPA) that includes GDPR-compliant safeguards.
1. Current Subprocessors
| Subprocessor | Purpose of Processing | Location of Processing | Legal Safeguards |
|---|---|---|---|
| Vercel, Inc. | Application hosting, deployment, and content delivery for the Proactivox web app | EU / US edge network | GDPR SCCs / ISO 27001 / SOC 2 |
| Resend Inc. | Transactional and alert email delivery (email notifications and system alerts) | EU / US | GDPR SCCs / ISO 27001 |
| Stripe Payments Europe, Ltd. | Subscription billing and payment processing | EU / US | GDPR SCCs / PCI-DSS Level 1 / ISO 27001 |
| Simply.com A/S | Domain registration and hosting of the public marketing website (proactivox.com) | Denmark (EU) | GDPR compliant / EU data centers |
(This list will be expanded as new infrastructure or service providers are engaged.)
2. Proactivox Group Entities
At present, all data processing is performed by Proactivox in Denmark (EU).
If we add additional legal entities in the future, they will appear here and will be subject to the same security and privacy standards.
3. How We Evaluate and Onboard Subprocessors
Before engaging any new Subprocessor, Proactivox:
Performs privacy and security due-diligence;
Signs contractual terms including GDPR-compliant data protection clauses; and
Reviews the provider’s certifications and compliance posture (e.g., ISO 27001, SOC 2, PCI-DSS).
4. Updates to This List
We may add or replace Subprocessors as our infrastructure evolves.
When we do:
We will update this page at least 30 days before the change takes effect.
Customers with a DPA may object to a new Subprocessor for reasonable data-protection grounds as described in the DPA.
Continued use of the Services after such notice constitutes acceptance of the updated Subprocessor list.
5. Contact
If you have any questions about our Subprocessors or data-handling practices, please contact:
📧 privacy@proactivox.com